D.O.K. Automotive
4 years ago
Booked an appointment 7 days in advance, Garage had my vehicle for 6 days to do an oil change and basic maintenance. I had to call them several times to check if the work was Complete. It wasn't, I'm writing this while waiting for them to finish. when I went to pick up my car I found they hadn't enabled service mode for the air suspension, before putting it on the hydraulic lift. claiming “they never do" and it's “been on the lift 5 times" - they reacted like me asking if they did due diligence was some sort of crazy ask. Really not impressed with the lack of a written quote, the 6 day holdover, the incomplete work order, and the clear miss on damaging my air suspension system. Disappointed for the price.
The Business Owner Replied:
Hello review readers. It is funny how you get to know people the longer your in business. I knew from day one this was going to happen. Out of the four visits I have had to deal with this gentleman. I have taken a High German vehicle and repaired it on a toyota corrolla budget. I have discussed his concerns with each visit but GOOGLE could fix it better and cheaper. Right from the first time when we repaired his vehicle in a very quick and cheap manor so he go to the city to sign contracts to get his company off the ground. Or the second time, same thing, to get to the city for training. Funny though I did look back and no review's or praise. I could go on, but time is short, for anyone who is concerned about this review just stop by and I will be glad to discuss the beginning to the end of this relationship.
Written on 05/07/2020
Hello review readers. It is funny how you get to know people the longer your in business. I knew from day one this was going to happen. Out of the four visits I have had to deal with this gentleman. I have taken a High German vehicle and repaired it on a toyota corrolla budget. I have discussed his concerns with each visit but GOOGLE could fix it better and cheaper. Right from the first time when we repaired his vehicle in a very quick and cheap manor so he go to the city to sign contracts to get his company off the ground. Or the second time, same thing, to get to the city for training. Funny though I did look back and no review's or praise. I could go on, but time is short, for anyone who is concerned about this review just stop by and I will be glad to discuss the beginning to the end of this relationship.
Written on 05/07/2020
The Business Owner Replied:
Hello review readers. It is funny how you get to know people the longer your in business. I knew from day one this was going to happen. Out of the four visits I have had to deal with this gentleman. I have taken a High End German vehicle and repaired it on a toyota corrolla budget. I have discussed his concerns with each visit but GOOGLE could fix it better and cheaper. Right from the first time when we repaired his vehicle in a very quick and cheap manner so he could go to the city to sign contracts to get his company off the ground. Or the second time, same thing, to get to the city for training. Funny though I did look back and no review's or praise. I could go on, but time is short, for anyone who is concerned about this review just stop by and I will be glad to discuss the beginning to the end of this relationship.
Written on 05/15/2020
Hello review readers. It is funny how you get to know people the longer your in business. I knew from day one this was going to happen. Out of the four visits I have had to deal with this gentleman. I have taken a High End German vehicle and repaired it on a toyota corrolla budget. I have discussed his concerns with each visit but GOOGLE could fix it better and cheaper. Right from the first time when we repaired his vehicle in a very quick and cheap manner so he could go to the city to sign contracts to get his company off the ground. Or the second time, same thing, to get to the city for training. Funny though I did look back and no review's or praise. I could go on, but time is short, for anyone who is concerned about this review just stop by and I will be glad to discuss the beginning to the end of this relationship.
Written on 05/15/2020
The Business Owner Replied:
Hello review readers. It is funny how you get to know people the longer your in business. I knew from day one this was going to happen. Out of the four visits I have had to deal with this gentleman. I have taken a High End German vehicle and repaired it on a toyota corrolla budget. I have discussed his concerns with each visit but GOOGLE could fix it better and cheaper. Right from the first time when we repaired his vehicle in a very quick and cheap manner so he could go to the city to sign contracts to get his company off the ground. Or the second time, same thing, to get to the city for training. Funny though I did look back and no review's or praise. I could go on, but time is short, for anyone who is concerned about this review just stop by and I will be glad to discuss the beginning to the end of this relationship.
Written on 05/15/2020
Hello review readers. It is funny how you get to know people the longer your in business. I knew from day one this was going to happen. Out of the four visits I have had to deal with this gentleman. I have taken a High End German vehicle and repaired it on a toyota corrolla budget. I have discussed his concerns with each visit but GOOGLE could fix it better and cheaper. Right from the first time when we repaired his vehicle in a very quick and cheap manner so he could go to the city to sign contracts to get his company off the ground. Or the second time, same thing, to get to the city for training. Funny though I did look back and no review's or praise. I could go on, but time is short, for anyone who is concerned about this review just stop by and I will be glad to discuss the beginning to the end of this relationship.
Written on 05/15/2020
