Roberts Collision Fix Auto Inc.


Derrick wagner
2 years ago

Poor workmanship JUST IN awe how they treat customer when there is an issue with there work. They deflect the blame....not impressed.... BE cautious people... the owner is shady.

Josh
3 years ago

UPDATING MY PREVIOUS POST! STAY AWAY FROM HERE! TODD!!! IS THE MOST UNPROFESSIONAL PERSON I’VE EVER SPOKE WITH IN MY LIFE!!! I RECALLED HIM SEPTEMBER 11, 2020, TO TELL HIM WHEN THEY TOOK MY REAR BUMPER OFF THEY DIDN’T PUT IT BACK TOGETHER PROPERLY AA THERE’S LARGE GAPS. HE SAID LISTEN THE INSURANCE COMPANY CALLED ME AND SAID YOU COMPLAINED, SO YOUR AN A**HOLE??? You’re a swell guy TODD! JOKES!!!!!!! took my car here for a warranty claim as it was my insurers preferred garage. After getting it there I had my own shop to go to and my guy said he'd have my car back in two weeks. it was mid to end of June 2020 and I wanted my car and this guy Todd said he'd have my car back in a week? Long story short I didn't get my car back till after a full month past and this guy told me this and this and this and this wouldn't be possible to have happened to my car when I got a hit and run. I got my car back. Supposed to have a whole new front bumper, quarter panels and hood. A few days pass and I find my front passenger side bumper underneath, but almost hidden it looks like someone backed it up into a (garage door opening) Which of course they have and behind a fencing as well. I then took my car for a ride with out my usual music blasting and I'm hearing a clicking sound in front end. I asked another garage at RANDOM. Told them what happened and they said if my car was sitting still and it was hit I could be faced with a whole lot of little problems and the clicking problem I'm hearing is probably my two piece rotors and warped? Also anything else I suggested could he take a look at and I'm concerned about said that couldn't possibly happen etc etc, but I spoke to another mechanic who said he's seen plenty of vehicles wrote off from being hit and run, because there's simply nothing moving on my car in park and anything moving that's not supposed to while in park can cause major damage???

IV’E WENT TO MANY MANY GARAGES OR REPAIR SHOPS AND NEVER!!!!!! HAVE I SEEN SUCH HORRIBLE WORK, POOR CUSTOMER SERVICE SERVICE AND ONLY 1 OUT OF 7 OR 8 PROBLEMS WAS ATTEMPTED TO BE FIXED AND EVEN THE ONE THEY DID ACTUALLY TRY WAS HORRIBLE TOO!!!!!!!

STAY AWAY FROM HERE!!!!!!!!!!!!!!! UNLESS YOU WANT TO BE LIED TO AND HAVE YOUR VEHICLE RUINED!!!! TOO!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

ALSO!!! BY THE WAY EVERYONE!!! THE REPLY FROM THIS COMPANY UNDERNEATH WAS A BOGUS LIE!!! TOO... I TOLD HEAD OFFICE ABOUT ALL THAT HAPPENED ABOVE^^^THEY SAID PRETTY MUCH TOO BAD!!! THIS COMPANY AND ALL I'VE HAD THE UNFORTUNATE OPPORTUNITY TO SPEAK WITH HAS BEEN HORRIBLY AWFUL IN ALL POSSIBLE WAYS!!!

ONLY REASON AS WELL THEY HAVE OVER A 2-3 STAR RATING IS THEY DELETE ALL THE HONEST REVIEWS LIKE MINE... SOOO WRONG STAY AWAY, TRUST THIS!!!

Brian Blair
12 years ago

I knew a lot of body shops when I was in the insurance business and whenever I was in the need for one, I always turned to Roberts Collision Fix Auto. They do excellent work and offer great customer service and have the experience to do the job right!You'll be pleased with the results!