Royalty Stone Inc


Nicole Van Tol
1 year ago

Royal Stone was wonderful to work with on our new build.  Our kitchen countertops with waterfall sides and backsplash turned out beautiful. Staff, Especially Pam were so knowledgeable and kind to work with. Highly recommend. 
The Business Owner Replied:

Thank you for your wonderful review Nicole and it was a pleasure to assist you with your project. We hope that you have many years of pleasure in your new kitchen!!

Written on 07/20/2023

Bob
3 years ago

In looking for a company to replace our kitchen and vanity countertops, we managed to find Royalty Stone. In visiting their business, we were immediately at home with their professionalism and were able to find the stone slabs that would elevate the quality of our counterparts. Under owner Danny's guidance, the removal of old and installation of new tops, was flawless. His team was nothing less than excellent. Should you have a plan to pursue a company to install any stonework, take the time to contact Royalty Stone. We were completely satisfied with the quality of work and you will be too.
The Business Owner Replied:

Thank you Bob for your kind words, we are so happy you are pleased with our work. It was a pleasure working with you. Thank you and stay well and safe!!

Written on 03/30/2021

Moe Harvey
4 years ago

Couldn't be more please with the work from Danny, Pam and the guys!! Counters are a dream come true! On time, responsive, cleaned up, and all questions answered. Thanks Danny et al, we couldn't be happier!!!!

Wendy Gale
5 years ago

Perfect! From the initial phone call to Jody, the measuring and installation by Danny, everything was excellent. I love the quartz that Jody had suggested and we have had so many compliments from our friends and family. I would wholeheartedly recommend Royalty for any work. Thank you so much. Wendy
The Business Owner Replied:

Awww Wendy Thank you, you were a pleasure to work with. We are so pleased you are happy with the counter-top. We really appreciate your business and kind words. CHEERS!!

Written on 07/11/2019

Arthur Hankey
5 years ago

***** Royalty stone was an excellent company to work with . The staff was pleasant and helpful.The product and installation and workmanship was excellent. I would definitely use Royalty Stone again.
The Business Owner Replied:

Thank you Art for your kind words, we are so happy that you are pleased with our workmanship. We really do enjoy our work which makes it fun. We really appreciate your business and look forward to any other projects may come you way. Cheers

Written on 06/13/2019

Mary Dancey Interiors
5 years ago

Danny, Pam, Jodi, and the excellent staff in the back continuously knock it out of the park for me and my clients. Clients are always happy with the product and excellent customer service that Royalty Stone provides them. They help me look like a rock star in the eyes of my clients. Thank-you Royalty Stone.
The Business Owner Replied:

Thank you so much for your wonderful review Mary! It is always such a pleasure to assist you and your clients with your projects. Our team at Royalty Stone combine all of our talents from beginning to end to provide the best possible customer service and product. We look forward to assisting your with all of your future projects.

Written on 04/08/2019

Ric & Edie Condello
5 years ago

Awesome work and great to deal with. Danny was very accommodating and made sure we were happy. Would recommend them in a heartbeat.
The Business Owner Replied:

Hi Ric & Edie: We appreciate the great review, it was our pleasure working with you. Thank you for your business, we do appreciate it. From the Royalty Stone Inc. team. :-)

Written on 04/03/2019

Marice & Brian
6 years ago

This is our third kitchen renovation and unfortunately didn’t know about Royalty Stone until now. What a pleasure to deal with a company and it’s individuals that actually care about the customer experience. From meeting Pam on our initial visit to Danny and his install, our experience was a WOW!! Our kitchen looks stunning and our countertops are a big part of that. Keep up the great work and we’ll certainly recommend you to anyone we know. Well done. Congratulations! Thank you. Cheers! Marice & Brian
The Business Owner Replied:

Thank you for your wonderful review and yes we do care very much about our customer's experience. Each customer has individual preferences and the way that they like to approach their selections. We try very hard to customize each customer's experience to suit them individually. From your first contact with us leading right up until the day your counter tops are installed we are with you every step of the way. We hope that you have many years of enjoyment in your new kitchen! The Royalty Stone Family

Written on 10/15/2018

Amanda & Shane
6 years ago

We installed quartzite countertops throughout our entire house (kitchen & 3 bathrooms) and cannot say enough great things about Danny, Pam & the team. We absolutely love our new countertops! Pam's great attention to detail & Danny's skills and true craftsmanship have been evident throughout the entire project. Thank you so much - your great work will serve our family well for many years. When our next house needs the same makeover we look forward to working with you guys again!!
The Business Owner Replied:

Thank you so much for your amazing testimonial for our company! We really appreciate you taking the time to express your positive experience with us. You guys were such a pleasure for us to work with as well! Hope that you are enjoying all of your new counter tops and the rest of the summer :)

Written on 08/14/2018

Annette & Don
6 years ago

Thank you for a great job! Re-cutting an existing granite counter top & installing a larger sink was a daunting task in our minds! You took this project on with confidence and we are very pleased with the newlook!
The Business Owner Replied:

We are delighted that you are so pleased with the newly created appearance. If transformation is achievable we are happy to assist you with these kinds of jobs. Thank you for your kind words and we hope that have many years of enjoyment with your newly created area.

Written on 03/28/2018
The Business Owner Replied:

Thank you so much for your kind words and are happy you are pleased with our workmanship. Our family here from Royalty Stone wish's your family a very Happy Easter.

Written on 03/28/2018

Shirley and Lee Ballantyne
6 years ago

So glad we were told about Royalty Stone. Pam was extremely helpful in our decision-making process and explained our options clearly. Danny's skill in measuring, cutting and installing the stone was spot on. Our total experience was terrific and the end result makes our kitchen reno pop. Thanks so much.
The Business Owner Replied:

We are so glad that you were referred to us as well! You were both such a pleasure to assist and it is important to explain everything to our customers. A well informed customer is a happy customer. The decision making process can be a daunting experience and we try to simplify it to make it more pleasurable. The skill that is involved is one that we take seriously and we treat every home as though it were our own. Thank you so much for your kind comments and hope that you have many enjoyable years in your new kitchen!

Written on 01/02/2018

Diane Hall
6 years ago

We were lucky to have had a referral to Royalty Stone. Warm people ready to help. Pam was amazing! Without her input on counters I’m not sure I would have been able to select. Their service was fast, install perfect & the end result stunning. Would highly recommend this company.
The Business Owner Replied:

We feel lucky to have had you referred to us! You were such a delight to work with and we appreciate all of your kind comments. To be able to provide the very best customer service from beginning to end, that is what we strive for. We hope that you will enjoy many years with your new vanity counter tops. Thank you for taking the time to share your positive experience with us.

Written on 12/15/2017

Pat & Marilyn
6 years ago

From the moment we walked in to the completion of the job the service and the assistance was stellar. Pam went above and beyond to help find the perfect stone from their suppliers and assisted in every way possible and was such a pleasure to work with. Danny is truly a craftsman. He and his team were professional, courteous and careful in every aspect of the installation. The quality of their work was superb and the end result is a kitchen that looks fabulous. We would recommend them without hesitation.
The Business Owner Replied:

You were both such a pleasure to work with from the moment that we met. Having customers like you make our job something we look forward to and we always put our best foot forward. The process of finding that perfect stone and crafting it into part of your home for many years of enjoyment is so fulfilling for us as well. We all take special care of our aspect of the job and work together to bring you the very best we can. There is nothing better than to see the joy that we are able to bring to our customers. Thank you for sharing your positive experience with us.

Written on 12/14/2017

Daphne Salmon
6 years ago

What can we say that has not been said before. Excellent service from the entire team from start to finish. Pam’s help in choosing our quartz countertop & sink/tap along with Danny’s craftsmanship, installation and professionalism has given us the kitchen countertop & backsplash we had dreamed of. The end results was better than we had hoped for. We will be back for you to do our fireplace & upgrades to our bathrooms. If you are looking for a great place to have your work done, go no further. Thanks guys.
The Business Owner Replied:

Thank you so much for your kind words and compliments Daphne and George. You were both such a pleasure to work with and we are always appreciative of our customers taking the time to express their positive comments. We are looking forward to assisting you with your bathrooms and fireplace. We can't wait to see all of the photos of your beautiful home :-)

Written on 12/04/2017

Elsa Francisco Da Conceicao
7 years ago

Really happy with the quality of the workmanship and finishes. Danny and his team really went above and beyond our expectations. Thank you for giving us our dream kitchen.
The Business Owner Replied:

Thank you very much for taking the time to give us such wonderful compliments. We always try to give the very best customer service experience. Starting with your counter top material selection and design, custom fabrication and installation, we work together as a team. We hope that you have many years of enjoyment in your new kitchen.

Written on 11/17/2017

Liz and Barry Rideout
7 years ago

A huge thank you to all at Royalty Stone for a great experience and a beautiful job on our quartz kitchen counters. From the selecting of the type and colours with Pamela to the template and installation all were completed by experts in their fields.
The Business Owner Replied:

Thank you very much for your great review and kind words Liz and Barry. It was our pleasure to have such wonderful customers! We hope that you enjoy many years in your beautiful new kitchen. From our family to yours :-)

Written on 10/31/2017
The Business Owner Replied:

We all thank you very much for your kind words and taking the time to express your positive experience with our company. Our company tries to treat all of our customers exactly how we would like to be taken care of. We are like one big family here and treat our customers like one of us. Hope that you have many years of enjoyment in your beautiful kitchen.

Written on 11/06/2017

Jason - Heather
8 years ago

I wanted to take a quick minute and thank the entire team at Royalty Stone for the fantastic service, as we worked to complete our bar. From working with Jodi on the colour of the slab to the install by Danny...everything was top notch! The bar will be the centre of attention for years to come and we have you to thank for this!
The Business Owner Replied:

Hi Heather and Jason: Thank you for your kind words. We do have fun helping people like yourselves pick the color tones and design for there project. Have a great holiday and enjoy from our family at Royalty Stone to yours. Cheers

Written on 11/26/2016

Diane and Dieter
8 years ago

Great job from Royalty Stone, friendly, fast and efficient. Once I picked the perfect stone the templating, fabrication and install were done quickly and perfectly. Super job all around, can’t even see the seam the edge.

Diane and Dieter
8 years ago

Great job: price, selection, sales, templating, fabrication and install. All of that and fast as well. Thanks for a job well done.
The Business Owner Replied:

Hi Diane and Dieter: Thank you very much for your review. We are happy that you are pleased with the end results. I saw the pictures of the new vanity counter top with the new mirror and lights and it looks really nice, great Job Dieter. We hope we can be of assistance in anyway for your Reno's in the future. Enjoy your new en- suite. :-) From our family to yours.

Written on 11/22/2016

Michelle
8 years ago

Hi Jodi, I had been meaning to send this email earlier this week but I have been in courses this week. I just want to say thank you so much for the amazing granite. Danny and Hervie did such an amazing job. It looks absolutely stunning! I will send you pictures once the kitchen is finished. I love it so much!! Thank you to all of you for everything! Have a great day, Michelle.

Anne Johnson
8 years ago

I am absolutely thrilled with my new quartz countertop! Thank you to everyone at Royalty. It was a pleasant experience, everyone was very professional, the finished product is amazing and the cost fit my budget.
The Business Owner Replied:

Hi Anne: Thank you so much for the review, We are so happy your pleased with your counter tops. It was a pleasure working with you through your kitchen project. Have a happy and safe holiday. From our family to yours. :-)

Written on 12/01/2015

Nina
9 years ago

Thank you SO much Jodi for your patience and constant communication on finding me the perfect quartz countertop and making my timeline work just in time for a family gathering! You were incredibly professional, kind, and an absolute pleasure! Danny, I cant say how pleased I am with my kitchen counter. Thanks again for working within my budget and my tight timeline, you were awesome and definitely surpassed my expectation from the first time we met for my counter measurements! Install was quick and clean I couldn't be happier! Thanks again Everyone!
The Business Owner Replied:

Hi Nina: Thank you so much for those kind words. You were a pleasure and fun to work with. We are very pleased you are happy with our workmanship as we take pride in what we do. I hope your family gathering is a success and wish your hubby a very HAPPY BIRTHDAY from our Family here at Royalty Stone Inc.

Written on 06/05/2015

Vickie
9 years ago

Everyone at Royalty Stone is a pleasure to work with. The customer service is second to none even when dealing with unforeseen issues that came up during the install. Danny and his team went out of their way to make sure everything was perfect in the end. We love our new kitchen, 2 bathrooms and laundry room countertops and sinks. The craftsmanship of the granite and marble with the upgraded edging and sinks are absolutely perfect. I would recommend Royalty Stone to anyone who is looking for excellent quality workmanship and customer service. Thank you so much for everything you did for us!
The Business Owner Replied:

Hi Vicki: We truly appreciate your feed back of our team here at Royalty Stone. We are so pleased that you are happy with the work that was done in your upgrades to your kitchen, laundry room and bathrooms. It truly was a pleasure working with you as well. Thank you for your business. All the best to you and your family from our family here at Royalty Stone. Inc.

Written on 03/09/2015

Brigitte Deer
9 years ago

i would like to thank Danny for a job well done. My new granite kitchen countertops are FABULOUS. The attention given to detail and workmanship were A1 and the delivery time in which the work was done was unbelievable.
The Business Owner Replied:

Hi Brigitte: We would like to thank you for your review of us at Royalty Stone. You and Your mother were such a pleasure to work with in picking out your new kitchen counter tops. We take pride in the work and therefor it is nice to here such positive words from our customers, it is greatly appreciated. All the best from our Family here at Royalty Stone to yours. Cheers.

Written on 01/26/2015

Gerhard and Penny
9 years ago

Danny recently replaced counters and sinks in our home and the quality of the products, the commitment to a superior workmanship, and the dedication to finishing the job with skill in a timely and professional manner are all reasons that we would recommend this company and Danny to anyone who wants the best in quality and service. The time from ordering to installation was reasonable and adhered; this factor is very important to a busy client timetable. Danny followed up any questions with a prompt and detailed explanation. The staff is all personable and approachable and they treat every job as a priority.
The Business Owner Replied:

Hi Gerard and Penny: Thank you for a such a nice review. We are very happy you are pleased with our workmanship. It was a pleasure doing your home. From our family at Royalty Stone Inc. :-)

Written on 01/19/2015

Mike and Lilly
9 years ago

We have just recently completed our kitchen and bathroom renovations. We would like to express our sincere gratitude to Danny and "Hon" for the most wonderful job. Their work is of the highest standard and they would get our highest recommendation to anyone seeking to get new countertops. Their patience in understanding our needs and our sense of humour made this an easy decision for us. The quality of their product and workmanship earns our highest recommendation. No need to look elsewhere, trust Danny, work with Danny and you will be most certainly be most satisfied. Our highest praise. Thank you Danny and Hon.
The Business Owner Replied:

Hi Mike and Lilly: It was our pleasure working with you and Lilly. You two have a great sense of humor and it was a lot of fun to work with you on your project. We take pride in our work and are so pleased you are happy. Merry Christmas and a very happy new years to you both and your family. From our family at Royalty Stone Inc. :-)

Written on 12/22/2014
The Business Owner Replied:

Hi Mike and Lilly: It was our pleasure working with you and Lilly. You two have a great sense of humor and it was a lot of fun to work with you on your project. We take pride in our work and are so pleased you are happy. Merry Christmas and a very happy new years to you both and your family. From our family at Royalty Stone Inc. :-)

Written on 12/22/2014

Trish MacDonald
10 years ago

I want to thank Danny and his entire staff for my granite and quartz install recently. With the endorsement of my kitchen company, I sourced out royalty stone. I was instantly at ease. Normally one to dwell on these types of decisions, My experience with Danny and his staff allowed me to make a very swift decision. Danny was extremely helpful and insightful in helping to pick the granite and complementary quartz to produce a spectacular finished look. The attention to detail and the skill displayed in the finished product is superior to anything I have seen. Certainly masters of the trade.
The Business Owner Replied:

Hi Trish: Thank you for the kind words in your review. We are so pleased that you are happy with our workmanship and had a pleasant experience. From our family at Royalty Stone Inc. to your family we wish you a Merry Christmas and a very Happy New Year.

Written on 12/22/2014

Janet Anderson
10 years ago

We would like to thank Danny and his crew for the wonderful care they took on cutting and installing our granite. Danny took the time to perfect the joints and layout.It is true artistry. We absolutely love our new granite and would recommend Royalty stone to all our friends. Thank you again. Janet and Jim
The Business Owner Replied:

Hi Janet and Jim: Thank you for your wonderful review. We really appreciate your business. Have a very Merry Christmas and a Happy New Year. From our family at Royalty Stone Inc

Written on 12/22/2014

Dorine Dubreuil
10 years ago

I had a new quartz counter top installed by Royalty Stone I am extremely satisfied ed with the results. I normally shop around when making a large purchase for my home. From the minute I met Danny I new I was at the right place & didn't need to go any further. The quality of work is excellent, pricing great & wonderful staff. I have ordered a counter top for one of my bathrooms & will also have a second bathroom done as well.
The Business Owner Replied:

Thank you Dorine for the wonderful review. You also were a great pleasure to work with. We are so happy that you are pleased with our workmanship in all aspects. Looking forward to do your bathrooms. Cheers Royalty Stone Staff. :-)

Written on 08/14/2014

Hans Schroder
10 years ago

We had a new quartz counter installed and we are extremely happy with it. We also shop around and did our homework but felt they were the best people for the job and we were right. They did a fantastic job, very thorough with all the minute details. They were very curteous and pleasant. We would definitely recommend this company to anyone wishing to have work done with high quality at a reasonable price.
The Business Owner Replied:

Thank you Hans for your kind words. It was a pleasure working with you on your project and we really appreciate your business.

Written on 07/25/2014

Spencer North
10 years ago

I had counter tops installed in my kitchen recently by Royalty Stone and I am very pleased, not only with the product, but the professionalism of the staff. I am a person who shops around, which I did, especially when you are spending the amount you do for stone. Their pricing was fantastic. I will be back for my vanity in my bathroom.
The Business Owner Replied:

We at Royalty Stone Inc. are honoured and touched by what you said. Thank You

Written on 07/25/2014