Standard Auto Glass


Laura M
1 year ago

From my first phone call I knew I was choosing the right place to have my windshield replaced. Sandy in the office was a pleasure to deal with. She exceeded any customer service one would expect. Mark (I believe) his name was, was polite, thorough and very efficient. It was a 5* experience. If i could give it 10 I would. Job well done Standard Auto!!! I will be referring anyone I know in need . Thank you again

Margaret Vandervechte
1 year ago

I was extremely happy with the experience and service I had at standard auto glass. Sandy, went above and beyond with customer service, which made the experience so much easier. Thank you all very much Margaret V.
The Business Owner Replied:

Thank you Margaret for your kind words, we appreciate it very much. It was our pleasure to help you through the replacement of your windshield.

Written on 08/08/2023

Chris Kerluke
3 years ago

Mark is great and profession, quality job.

Marc L
3 years ago

Very happy with the courteous and efficient service. Mark gave a comprehensive review of the options and Sandy is a pleasure to deal with.

Marc L
3 years ago

Very happy with the courteous and efficient service. Mark gave a comprehensive review of the options and Sandy is a pleasure to deal with.

Chris H
3 years ago

It was so easy. Dropped it off then picked it up when they promised.
Sandy was so nice to deal with that I want to crack my windshield just so I can experience that great service again.
Mark checked some small chips in another windshield that I was concerned about and said not to worry about it. I appreciate the honesty.
I would definitely recommend them.

Melissa
3 years ago

Sandy was such a pleasure to deal with. She was caring empathetic and honest. I truly appreciated the customer service we experienced here at Standard Auto Glass. I hope we don’t need to come back but if we ever have an issue with our windshield I can guarantee this is where we will be going!

Brandon Doner
4 years ago

This was my first experience at Standard Auto Glass and I couldn’t be happier. I needed my drivers side window replaced and tinted and they did and excellent job. It was done on time and exactly on the price I was quoted.
I highly recommend their services and I would use them again.

Great job guys!

Kathy
4 years ago

I took my car in for window tinting, Sandy is the best, she suggested what tint to get. I’m very very happy with the tinting. Would recommend Standard to everyone . Great job keep up the awesome work!

Denine Johnson
4 years ago

My fiancé bought me a gift certificate for car detailing for my birthday, I was super excited. Upon purchase he asked for the most expensive package explaining that we had a dog and wanted an excellent job done both inside and out. When I booked my appointment I was told that it would take 11/2-2 days. I picked up my car today and was very disappointed. I addressed this immediately to Mark and explained there was still quite a bit of hair in the car. He assured me that he spent 6 hours on my car and he used his commercial vacuum. He also told me that most detailing packages go from $500-$600. My package cost $250 which I thought was expensive. As I got into my car I noticed the console had not been wiped down and still had something sticky on it. The drivers window as well as the windshield had streaks. Looking at the outside of the vehicle I saw soap marks here and there. Part of the package included a full waxing, no way this happened. When you address an issue most companies will do anything to make things right for the customer. I am very disappointed in the detailing to my car as well as the customer service. As far as car detailing goes, I would not recommend this company.
The Business Owner Replied:

Hi Denise,
I'm sorry you were not happy with the detail. Our staff spend over 8 solid hours on your vehicle and unfortunately the car had never been cleaned so it was an extremely difficult job. The carpets were so far beyond bringing them back to like new condition that the only way to properly clean it would be to remove all of your interior including seats and remove the complete carpet for a pressure wash.
Again I apologize and regret talking some before and after pictures before we cleaned and sanitized it.

Mark


Written on 08/31/2020
The Business Owner Replied:

Hi Denise,
I'm sorry you were not happy with the detail. Our staff spend over 8 solid hours on your vehicle and unfortunately the car had never been cleaned so it was an extremely difficult job. The carpets were so far beyond bringing them back to like new condition that the only way to properly clean it would be to remove all of your interior including seats and remove the complete carpet for a pressure wash.
Again I apologize and regret talking some before and after pictures before we cleaned and sanitized it.

Mark


Written on 08/31/2020

Bill B
4 years ago

Mark and the team were great to deal with and did a tremendous job on my window tint. Car looks great! Very professional. Thanks

B Stocks
4 years ago

Amazing staff and workmanship.I couldn't be happy with my window tint.

Trina Daigle
5 years ago

Mark and his staff were very helpful with the repair of the malfunction of my power window. They were professional prompt and reasonably priced. I highly recommend.

Brian Brennan
5 years ago

Mark and his staff are very professional with amazing in shop and mobile services. Highly recommend using them for your tinting or windshield needs.

Sheila Duncan
5 years ago

This was my first need to replace my car windshield and I certainly chose the right place to have it done. Sandy, the receptionist was very reassuring and pleasant to speak with. Allan came to our home on a freezing Saturday morning before he started work to put on a protective cover over the open windshield. The new windowshield was ordered and installed quickly in the warm shop! We appreciated the professionalism and excellent quality work. We would highly recommend Standard Auto Glass in Collingwood !

Debra Wilson
6 years ago

Mark came right to our house in Wasaga Beach and did a fantastic job. The windshield looks like it was never changed. Mark was extremely professional and knows his stuff. Thanks Standard Auto Glass.

Jim Greenwood
7 years ago

Mark and staff are so easy to talk too. Windshield on my Cadillac turned out better that factory i think. Many thanks to Allan Crandlemire for his service Very professional

bertie hunter
7 years ago

Many,many thanks for fixing our curio cabinet Mark.Every time I look at it I can't believe you did it without breaking anything! I enjoyed meeting you and so did Anne. If I ever meet anyone, needing your expertise, I will certainly recommend you. You don't meet many businessmen as well rounded as you and honest to boot. Best regards, Bertie Hunter. LP LP

Johan
7 years ago

Mark took a disaster of an install by another company and "made it right". He showed me the mistakes and made me a knowledgeable client. There is only one place my Land Rover will be getting windshields, windows and tints! Standard Auto Glass Collingwood!

Rachelle Simpson
8 years ago

Had my windshield replaced recently. Standard came right to my work and did it on the spot. Workmanship was excellent and looks like just like factory. Mark asked me for a review if I was happy with the work so I was happy to do so! Thanks Standard Auto Glass! Rachelle S.

Scott Hill
10 years ago

Recently had my car tinted at Standard Auto Glass. The staff took great care of me! Even offered to drive me home while the work was being done! One of the techs walked me through all the different tint shades to help me choose, and was very patient. The end result was amazing my car looks awesome! Thanks Standard Auto Glass! Recommend Standard Auto Glass to everyone!

Dave Sanderson
10 years ago

Best and most professional in the business! Windshield replacement was done fast and efficient without any issues. Highly recommended company with professional and knowledgeable staff.

Kevin Tay
10 years ago

Great service and friendly staff, got me in and out in no time! Would definitely recommend Standard Auto Glass for any auto glass needs!