Unique Sleep Solutions Inc.


D. Edward
5 years ago

Great service. Great bed. Great sleeps. Thanks Irene and Chris
The Business Owner Replied:

Thank you so much Deb. We appreciate the kind words!

Written on 08/12/2019
The Business Owner Replied:

Thank you so much Deb. We appreciate the kind words!

Written on 08/12/2019
The Business Owner Replied:

Thank you so much Deb. We appreciate the kind words!

Written on 08/12/2019

Kathy
5 years ago

I bought my mattress from Unique Sleep almost a year ago and definitely had lots of positive things to say about my amazing mattress but it was just recently that I realized how important it is to my life. I just recently had to go and stay with my mom after my dad passed away. Sleeping on their rock hard mattress in the spare bedroom was beyond horrible. My body ached every night and sleep was impossible to achieve. I then got the idea to go home and get the latex pieces from my king size bed, which fortunately fit a double almost perfectly, with adding some small pieces along the side. I took my silky organic sheets. My oversized wool topper from Unique Sleep. And even though it was draping all over the floor and the bed looked strange I was back having the best sleep again and body aches disappeared. So, not only is this mattress the best thing I've every spent my money on, its also portable...lol....well, not really, but it worked for me and if it wasn't in pieces I would never have been able to take it to my parents in one gigantic king size mattress. I highly recommend buying a latex mattress from Unique Sleep. Chris and Irene are wonderful to work with and answered all my questions about latex. They even supported and encouraged me to do my own research which I did and even visited a few other suppliers and laid on their mattresses. Going back to Unique Sleep was a no brainer because I definitely feel they have the best of the best system when it comes to true comfort and the best sleep.
The Business Owner Replied:

Thank you Kathy for your wonderful review. I am so sorry to hear about the loss of your dad. I am so glad that you like your bed so much that you wanted to bring it with you. We have another client who brought part of their bed to Florida to be more comfortable on their vacation. They made a special topper cover for the piece they were bringing. Thank you so much for your kind words. Our system is definitely unique and we believe that it will change so many peoples lives.

Written on 05/06/2019

Harry
5 years ago

After a serious back injury requiring several surgeries, good sleep was hard to come by. We decided to try Unique Sleep Solutions as a personalized mattress seemed a possible option. We have never slept better! The mattresses were constructed with careful consideration to our aches and pains. After several weeks, Chris came back to our home and fine tuned the arrangement of sections for even more comfort. Having not slept through a whole night in years, it is so delightful to go to bed at night and wake up in the morning after a solid sleep. Thank you Chris and Irene.
The Business Owner Replied:

Thank you Harry for your wonderful review! I am so glad the mattress is working out for you and your wife. It is always exciting for us, when we are able to easily switch some zones around to really fine tune one's comfort. We believe you will have many years of solid sleep ahead of you!

Written on 01/16/2019

Bill Lawrence
6 years ago

I am very happy with the king mattress that I purchased from Unique Sleep. Chris and Irene were extremely helpful, friendly and honest. Those are not words that I would use to describe the sales people at most mattress retailers. My back is much better and my sleep much better since purchasing this mattress. As well it solved a long standing problem of a tight stairwell in my house. This has always made it impossible to get a king mattress up the stairs without bending it. Hard physical work and not good for a new mattress. The Unique Sleep mattress is all made in sections that are easily moved up the stairs and assembled in your bedroom. I know that sounds strange but it is a simple and reliable way to make a mattress. You really need to see it. We are very pleased with our choice of the Unique Sleep mattress.
The Business Owner Replied:

Thank you Bill for the wonderful review and the kind words. We are so glad that your back issues have improved since using our mattress. Quite a few of our clients who live in a condo or have tight stairwells have taken advantage of our modular system and fulfilled their dream of having a king mattress. We are happy to hear that you are overall satisfied with our products and services.

Written on 07/17/2018

Moira
7 years ago

Extremely comfortable mattress and organic so no chemicals, will last forever! Awesome service from Chris and Irene!
The Business Owner Replied:

Thankyou so much Moira for your review! We are so glad that you like your healthy mattress:-)

Written on 06/17/2017
The Business Owner Replied:

Thankyou so much Moira for your review! We are so glad that you like your healthy mattress:-)

Written on 06/17/2017
The Business Owner Replied:

Thankyou so much Moira for your review! We are so glad that you like your healthy mattress:-)

Written on 06/17/2017

Dr. Matt Tribe
7 years ago

As a local chiropractor I have seen and tried many different pillows. I met Chris and Irene a few years back and have been to their showroom a number of times to see their products and learn their approach to better sleep. My wife and I finally got around to looking for some new pillows and it's been just over 2 weeks with my new latex pillow, and it's amazing. The low profile queen pillow has been awesome for both of us as side/back sleepers. We used the pillow lending program for about 4 days and were sold after the first night. Unlike memory foam it instantly shapes to your head. If you are on a junky old pillow go visit these guys. They are also the only company I know of that offers a pillow lending program where you can try a pillow (in a protective sealed casing) for a few nights to see how you like it with NO hassle or commitment. Huge advantage over any other pillow company or store. Seriously awesome business owners. I am more than happy to refer patients of mine to these two both on their professionalism and their product. *I have also not received any endorsement or payment for this opinion*. Purely just a happy customer!
The Business Owner Replied:

Thank you Dr. Matt for your wonderful review! I am so glad that you and your wife like our pillows. We appreciate your professional opinion and your support as a chiropractor. It is thanks to one of your chiropractic colleagues, who helped my husband after years of back pain to a pain free life and sleep, that we started this business. Many people don't realize that even if you have the best mattress in the world, if your pillow isn't properly fitted to you, your body and especially your spinal alignment could suffer terribly. I hope that you both enjoy your pillows for many years to come!

Written on 05/30/2017

Reid Ferguson
8 years ago

So happy that I ventured into the shop one day after reading the tweets that Irene had posted....my curiousity got the best of me. I left feeling truly educated about my current situation and the options that were open to me. I happily investigated on my own after that and after a couple more visits placed my order. The custom firmness system is fantastic and I now wake every day without pain....I may make a few changes in time but for now I am thrilled. I must say that the biggest suprise for me was how effective the pillow is...no more stacking/bending/turning trying to get comfortable...one pillow is all I need. The whole order processing experience was great....Irene and Chris did exactly as they said they would without drama...refreshing! Thanks for solving a significant issue in my life.
The Business Owner Replied:

Thank you so much Reid for your wonderful review! We are glad that you ventured into the shop and that we were able to solve your issues with our customizable mattress and provide you with a pain free goodnight's sleep. As you said thanks to our interchangeable "zone" system you can adjust your bed as the need arises in the future and we are always here to help with that as well. Thanks for taking the time to find the right pillow when you were in the showroom, many people don't realize how important the pillow is to keep your body properly aligned. We are confident that you will enjoy your purchase for many years to come!

Written on 02/17/2016

Mark
8 years ago

Everything about my experience with Irene and Chris from Unique Sleep Solutions was amazing. From the first phone call I made where Chris offered to stay open late to accommodate my schedule, to the immaculate showroom, to the kids area which kept my toddler occupied while my wife and I tried out mattresses, you couldn't ask for anything more. As far as the mattress goes, Chris and Irene went over and above to help us select the perfect bed. My wife and I are different sizes and had vastly different wants/needs and with a zoned king size mattress we each have our own separate layers of perfection. You owe it to yourself to lay on a latex mattress, there really is nothing else like it. Once you find the right comfort level you don't notice the various parts of your body that stick out, you just feel completely comfortable and supported. I am a very hot individual and I find the mattress breathes very well.. no issues with heat in case anyone has concerns about that. I am also currently enjoying the pillow lending program.. a great service that further ensures customer satisfaction. The personal delivery and setup was excellent as well, my dog was quite entertained, much to the chagrin of Chris, I am sure. Thanks guys!
The Business Owner Replied:

Thank you Mark for your great review and your kind words. It was a pleasure meeting your family ( and dog:-) It is true, you don't know how a latex mattress feels until you try! We are so glad that you each enjoy your customized side of the mattress. Thanks for mentioning the heat issue, a question we get all the time. Due to the wonderful natural materials we use, our mattresses don't sleep hot. Enjoy your mattress for many years to come!

Written on 01/29/2016

Kent
8 years ago

After disastrous results from our last 2 mattresses, I decided it was time to start thinking outside the "normal" box. After doing online research for what seemed like an eternity, it appeared as though Talalay latex could be the solution I was looking for. We first met Chris at the Barrie Home Show where I tried one of their tri-zone mattresses for the first time. It was like nothing I'd ever experienced before, and hard to put into words -- imagine laying on a mattress and instead of thinking "this feels great on my back or shoulders or hips or ..." you're left with the sensation that everything feels exactly the same; kind of like floating but not really. I couldn't identify one area of my body that felt different from another -- it was just such a sense of total and complete comfort. Fast forward to the summer of 2015 and suffice to say we purchased a king tri-zone. To this day, I still marvel at the level of comfort. For someone who's had 2 back surgeries and a neck injury, this mattress has provided me with what I'd sought for years -- a comfortable, supportive sleeping environment and, more importantly, pain free mornings. I can't say enough about Chris and Irene, their products at Unique Sleep, and their approach to customer service. They're sincere, friendly and genuinely invested in your experience as a customer, both initially and afterwards. Our mattress (and mattress protector, and latex pillows) are proving to be one of the best investments we've made in many years. PS. Long live El Pacacino (inside joke -- couldn't resist)
The Business Owner Replied:

Thanks Kent for your wonderful review and your very kind words. We are so happy that our mattress is able to provide you with a comfortable goodnight's sleep and pain free mornings. It is very rewarding for us to hear that our unique mattresses and customer service are making such a huge difference in people's lives! We are glad that El Pacacino found a good home:-)

Written on 01/25/2016

Mary
9 years ago

What a special experience...finding a bed that works for us and being supported by a wonderful team in Chris and Irene. They did not rest until we were delighted with our new bed. We will be sleeping soundly for years to come. Thank You Unique Sleep!
The Business Owner Replied:

Thank you Mary for your kind words! You are right, we take our 90 day comfort guarantee very serious and we are not happy until all our customers are happy!

Written on 11/09/2015

Carol
9 years ago

With severe and complicated back issues, I had pretty much resigned myself to never finding a mattress that would provide relief (I had tried pocket coile and Tempurpedic memory foam ~ both which made my back issues worse). I was intrigued (and a little skeptical) of an all latex mattress, but after doing a ton of research, felt that it was the best chance I had of a bed that might actually help. There were several retailers online that sold these mattresses, but having found Unique Sleep, where I could actually try the mattress as well as speak to people who were not only knowledgeable, but passionate about the benefits of latex, I was confident that these were the people I wanted to deal with. Their customer service is exceptional ~ above and beyond anything I have ever experienced. Their first priority is to ensure that you are comfortable and happy with your new bed. The after sales follow-up and assistance with adjusting any issues was so incredibly helpful. How refreshing to know that it's not "just about the sale" but about truly about their customer! My new bed has diminished my back pain more than I ever thought possible! This was, without question, the best retail purchase and experience I have ever had.
The Business Owner Replied:

Thank you Carol for your wonderful review and your kind words. It was a pleasure working with you and your husband. We are very happy that our mattress was able to reduce your pain so significantly and that now you are getting a much better night's sleep. We founded this business because my husband who suffered from back pain for many years experienced similar relief like you when sleeping on a latex mattress. It is our main goal to help people sleep better and to make a difference in their life!

Written on 09/27/2015

Phil
9 years ago

My wife and I were in need of a new bed and were excited to find out about Unique Sleep Solutions in Barrie. The concept of a natural latex mattress that could far out-last a conventional bed, and provide a healthy nights sleep, was most intriguing. It is reassuring to know that we're sleeping on a bed that is not infused with toxic, man made chemicals. The support this mattress provides is second to none. There are no pressure points, so no sore spots in the morning. The custom zoning, different for each side of the bed, gives an unexpected level of comfort. I was personally amazed. After waking up with lower back aches on a daily basis with our old conventional mattress, it is wonderful to wake up rested and pain-free. My wife and I purchased a queen bed, the corresponding mattress cover and two of the latex pillows. Our sleep has improved dramatically. My wife used to sleep with three pillows. She's now down to one - and sometimes none! Get to the show room and lay down on a zoned mattress. You will find a new bench mark in comfort and support. There is nothing quite like it. Far, far superior to memory foam - and not made with toxic petro-chemicals. Chris and Irene have a genuine desire to do right by their customer. They are not happy until you are. The after sales service you will experience is truly excellent. Thank you, Unique Sleep Solutions, for changing the way my wife and I sleep - for good!
The Business Owner Replied:

Thank you Phil for the great review and your kind words! We are so happy that you both get a comfortable good night's sleep on our mattress. Yes you are right, we are not happy until all our customers are comfortable and happy!

Written on 03/21/2015

Scott
9 years ago

Chris and Irene have a beautiful, inviting showroom and are very knowledgeable of their products. I am guy who usually gets buyers remorse when spending more than $40, but through their Pillow Lending Program, I was able to make sure I got the pillow I wanted. I am very thankful for this program because the first pillow I tried wasn't the right fit for me. After pillow trial #2 and the three best sleeps of my life, I was thankful I didn't have to settle for the first pillow. Great pillows, great products, great people! Check them out!!
The Business Owner Replied:

Thank you Scott for your wonderful review! We appreciate your kind words! We are very glad that the pillow lending program has helped you finding a new pillow! It's great to hear that one of our products improved your night's sleep so much!

Written on 02/13/2015

Tina
9 years ago

We recently purchased a latex matress from Unique Sleep Solutions and are very happy with our decision. My husband and I are pleased with the comfort of the bed, both of us have been sleeping exceptionally well. The investment in our health is already showing results, better sleep means better days. The overall experience has been great and we recommend that you go see Chris & Irene in their showroom to try for yourself.
The Business Owner Replied:

Thank you for your great review Tina, we appreciate your comments! We are so glad that the mattress feels comfortable and that your night's sleep has already improved:-)

Written on 01/24/2015

Gwen
9 years ago

Chris and Irene are wonderful. They understand the impact and natural hesitation many have when making a major change to their sleep environment. The benefits, however, are amazing. They will take the time to explain the technology, the versatility of their mattresses, and will share their personal experiences with you. No high pressure sales. Visit once, twice, three times. they are glad to see you and to keep answering any questions you may have. And they don't forget about you after the sale is made. Follow up calls to ensure your satisfaction are a pleasure to receive. And don't forget about them for those smaller sleep items: duvets and pillows. Since getting my husband one of their pillows, he sleeps better, has no neck pain, and best of all, snores less!! Best purchase I made this Christmas !! Like · Reply · 2 · 22 hrs
The Business Owner Replied:

Thank you Gwen for your wonderful review! It's almost as if you wrote our mission statement for us, we really appreciate the kind words. We are so glad that your husband likes the pillow and that it helped him in so many ways:-)

Written on 01/15/2015

Mark
9 years ago

We purchased a bed from Unique Sleep Solutions this past fall. Chris and Irene were amazing. They took their time to explain everything about their products so we could make an informed decision. If they were unsure of something, they researched. They have great customer service and checked-up on us a couple of weeks after to see how things were. They delivered the bed on-time and put it together for us. They cleaned-up after set-up and explained how to take care of our bed so it lasts. We have since been back to purchase other products. We strongly recommend that if you are looking to buy a bed, check them out. Great local business!
The Business Owner Replied:

Thank you Mark and Jennifer! It was such a pleasure to work with you guys and we really appreciate your comments! We were so happy to provide a natural solution for all your sleep needs. We hope you enjoyed the basket of goodies that you won!

Written on 01/09/2015

Amanda
9 years ago

Chris and Irene are a pleasure to deal with. They are very knowledgeable about the products they sell and it is great to have a store like this in Barrie and not have to drive down to Toronto. They even sell cute artwork and wall decals for children's rooms, and have a pillow program that lets you try out the pillow before you buy which is fantastic. A definite must for a healthier sleep, and the service provided is more than excellent. I highly recommend checking out their store for any of your sleeping needs.
The Business Owner Replied:

Thanks Amanda! We really appreciate your comments! We were so happy to be able to help you with the duvet! We hope that you enjoyed your basket!

Written on 01/09/2015
The Business Owner Replied:

Thanks Amanda! We really appreciate your comments! We were so happy to be able to help you with the duvet! We hope that you enjoyed your Christmas basket!

Written on 01/09/2015