4 years ago |
Chris , a member from Barrie, wrote: |
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Horrible experience with this business. I was just about to launch the first products for my dog business. Georgia agreed to sew 100 dog collars 2 weeks ago. I went to pick them up today and the better sewn collars were at the top of the bag and we checked and paid already. When I got home and checked the rest it was a different story. None of the collars can be saved and a complete loss of my investment in the materials. The collars were not sewn on the adjuster and that is dangerous because a dog could potentially break the collar, the logos were crooked and not centered, some were missing logos, some of the logos were sewn over the edge of the collar, and some were even upside down. The stitch lines were not followed on the logo and were all over the place.The threads were lose and sticking out of the webbing on the collars. I was misled by Georgia saying that she was a professional and I could count on her to complete this work for the price we agreed to. This was nothing close to a professional job. I will be contacting for a full refund on this service. **UPDATE* I met with Georgia today at The Sewing House and I showed her the collars in person and we went through each one to see if they could be fixed. They were unable to be fixed and she gave me a full refund for the issue which was for the amount paid for the sewing. Thank you for that. I am glad that we were able to resolve this
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The Sewing House
Georgia
35 Mary Street
Barrie, Ontario L4N1S9
705-220-1127 | toll-free
705-721-6666 | phone
705-220-1127 | cellular
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